FAQs

What is Gold- filled?

Gold-filled is a United States layered gold product that is gaining popularity throughout the Americas, Asia and Europe. It is a quality material that is common in all types of jewelry. The product is easy to care for and will usually maintain its golden shine for a lifetime.


Gold-filled is constructed in two or three layers. The core metal is jewelers’ brass. A gold alloy is then bonded to one or both surfaces of the brass core with heat and pressure. Unlike plated (aka electroplated or "dipped") metals, Gold-filled is legally required to contain 5% or 1/20 gold by weight. This 5% is then described by the karatage of the gold alloy. Our Gold-filled items are 14kt gold-filled. 14k Gold-filled products are identified as 14/20 Gold-filled; alternatively, 14kt Gold-Filled is also acceptable.


What is Gold Plated?

Gold plating is a miniscule layer of solid gold applied to a brass base. The plating does not compose any measurable proportion of the products total weight. It is estimated to be 0.05% or less of the metal product. Gold plating will generally wear off rather quickly and expose the brass base product. It does not stand up to heat, water or wear over time.

 

What is Vermiel?

"Vermeil" (pronounced vehr-MAY), which is a thicker level of gold plating over sterling silver rather than a base metal. To truly qualify as Vermeil, the plating should be a minimum of 2.5 microns thick and always over sterling silver.

 

What is Sterling Silver?

Sterling silver is .925 silver


How is my order packaged?

All of our jewelry is packaged in a soft cotton hand stamped drawstring pouch that is perfect for gift giving and storing jewelry. All of our gemstone jewelry comes with cards describing the gemstone properties.


Shipping Policy

“All EBL products are handmade to order. We strive to fulfill all orders as quickly as possible. Most orders will ship within 3-5 business days. Delivery speed may vary depending on the shipping option selected but can generally be expected within 3-5 business days within Canada and 1-10 business days for International orders. 


Everything ships out of Toronto, Ontario Canada.


What’s your return Policy?

We gladly accept exchanges for unworn items in their original packaging. Contact us within 30 days of delivery if you have any problems with your order. Buyers are responsible for return postage costs.

The following items are non-returnable:

  • Custom / personalized items
  • Items on Sale 
  • Earrings 

Do you offer a warranty on the beaded bracelet jewelry?

Yes. In staying true to our high standards of customer satisfaction, we offer a Lifetime Warranty for all of our beaded bracelets. If they break, please collect the gems and mail it back to us and we will re-string it for you.